Every watch we sell — new or pre-owned — goes through a multi-point authentication process before it’s listed, including serial/reference number verification, movement inspection, and case/dial/bracelet review. See our full Authenticity Guarantee for details. If a watch is ever found to be non-authentic, we provide a full refund.

New watches are unworn, typically still sealed or with full original packaging directly from an authorized source. Pre-owned watches have been previously owned and used, but every piece is inspected, authenticated, and accurately described in its listing, including any wear.

Where available, yes — original box and papers are included. For pre-owned pieces without original documentation, we provide a Luxe Wrists authentication certificate confirming the piece has been verified.

Yes, we ship across the entire United States. Every shipment is fully insured and requires an adult signature upon delivery.

Yes. Given the value of our inventory, every order ships fully insured for its full value, with signature confirmation required.

Watches may be returned within 7 days of delivery in original, unworn condition for a full refund. Authenticity-related returns are accepted at any time. See our full Returns & Refund Policy for details.

Yes — Luxe Wrists buys and accepts trade-ins on luxury watches. Every watch we acquire goes through the same authentication process we use for our own listings. Contact us with details and photos of your watch to get started on a valuation.

Yes — every watch sold by Luxe Wrists, new or pre-owned, comes with a 1-year dealer’s warranty covering mechanical defects, in addition to our lifetime Authenticity Guarantee.

Every listing includes detailed photos and accurate condition notes. If you have specific questions about a piece — fit, condition, or additional photos — contact us before purchasing and we’re happy to help.